Investigating - If you're currently experiencing an outage with your broadband service please be advised that you will need to find an alternative broadband provider as we are unable to continue to supply your current service.

Please direct any queries to support@fast.co.uk or support@firenet.co.uk.

Other services, such as website hosting and e-mail are unaffected.

We are sorry for any inconvenience this may cause.
Dec 13, 09:34 GMT

About This Site

Welcome to the Fast.co.uk & Firenet Network Status, we aim to post status updates here within minutes of us becoming aware of a problem. Planned maintenance work and announcements will also be detailed here.

Core Network Operational
Broadband Major Outage
Incoming E-mail ? Operational
Outgoing E-mail ? Operational
Website Hosting Operational
Customer Contact Centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 16, 2017

No incidents reported today.

Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017

No incidents reported.

Jan 11, 2017

No incidents reported.

Jan 10, 2017

No incidents reported.

Jan 9, 2017

No incidents reported.

Jan 8, 2017

No incidents reported.

Jan 7, 2017

No incidents reported.

Jan 6, 2017

No incidents reported.

Jan 5, 2017

No incidents reported.

Jan 4, 2017

No incidents reported.

Jan 3, 2017

No incidents reported.

Jan 2, 2017

No incidents reported.